Terms of Service

1. Acceptance of terms

By accessing or using the HerMidlife website (www.hermidlife.org) or any of our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. About HerMidlife

HerMidlife is a digital women's health platform providing education, clinical consultations, and continuous support to women navigating perimenopause, menopause, and midlife health in Australia. We connect you with qualified clinicians and provide educational resources informed by current medical evidence.

3. Medical disclaimer

The information provided on the HerMidlife website, including articles, videos, events, and other educational content, is for general informational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of a qualified healthcare professional regarding any medical condition or treatment options. Never disregard professional medical advice or delay seeking it because of something you have read on our website.

Clinical consultations conducted via HerMidlife are provided by qualified clinicians who are solely responsible for the care they deliver. HerMidlife does not itself provide medical advice; we facilitate access to it.

4. Eligibility

You must be at least 18 years of age to create an account or book clinical consultations through HerMidlife. By using our services, you represent that you meet this requirement and that any information you provide is true, accurate, current, and complete.

5. Your account and responsibilities

You are responsible for maintaining the confidentiality of any account credentials you create with HerMidlife and for all activities that occur under your account. You agree to:

• Provide accurate, current, and complete information
• Update your information as needed to keep it accurate
• Notify us immediately of any unauthorised use of your account
• Use our services lawfully and respectfully

6. Intellectual property

All content on the HerMidlife website — including text, graphics, logos, images, audio, video, and software — is owned by HerMidlife or its licensors and is protected by Australian and international copyright, trademark, and other intellectual property laws. You may access and use this content for personal, non-commercial purposes only. Any other use requires our prior written consent.

7. User conduct

When using HerMidlife services, you agree not to:

• Use our services for any unlawful purpose
• Interfere with, disrupt, or compromise the integrity or security of our website
• Attempt to gain unauthorised access to any part of our platform
• Impersonate any person or entity, or misrepresent your affiliation
• Upload viruses, malicious code, or harmful content
• Harass, abuse, or harm our staff, clinicians, or other users

8. Third-party links and services

Our website may contain links to third-party websites or services (including Eventbrite, Google Maps, and other integrations) that are not owned or controlled by HerMidlife. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You access them at your own risk.

9. Limitation of liability

To the maximum extent permitted by Australian Consumer Law, HerMidlife and its founders, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services.

Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law that cannot lawfully be excluded, restricted, or modified.

10. Indemnity

You agree to indemnify and hold HerMidlife harmless from any claims, losses, damages, or expenses (including reasonable legal fees) arising out of your breach of these terms, your misuse of our services, or your violation of any rights of another party.

11. Termination

We may suspend or terminate your access to our services at any time, with or without notice, for any reason — including if we believe you have violated these terms. You may also stop using our services at any time.

12. Changes to these terms

We may update these Terms of Service from time to time. The current version will always be available on this page, with the "Last updated" date clearly shown. Your continued use of our services after changes are posted constitutes your acceptance of the updated terms.

13. Governing law

These Terms of Service are governed by the laws of Victoria, Australia. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of Victoria.

14. Contact us

If you have questions about these Terms of Service, please contact us at listen@hermidlife.org.